eScan | Services Restart Commands
Creation date: 6/26/2025 11:06 AM
Updated: 6/26/2025 11:06 AM
Use these commands to restart eScan server services, especially when encountering issues such as:
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Unable to connect to database
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Service not running
Step-by-Step Guide:
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Open Command Prompt as Administrator
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Right-click on Command Prompt and select Run as Administrator
Terminate eScan Processes
Killproc eserv.exe, trayeser.exe
Stop eScan Apache Service
net stop escan-apache
Start eScan Apache Service
net start escan-apache
Start eScan eServ Service(The eScan Gear Icon should reappear after this step)
net start escan-eserv
These steps are applicable when experiencing service connection issues in the eScan Management Console.
Ensure that you have administrative privileges when performing these steps.